Sample text for preview purposes. Replace with a legally reviewed policy before launch.
Your privacy matters to us. This policy explains what information Relax.spa_ collects, how we use it, and the choices you have.
1. Information we collect
- Contact details such as your name, phone number, and email address.
- Booking details such as the selected services, date, time, and, for home visits, your address.
- Order and payment details. Card payments are processed by our payment provider; we do not store full card numbers.
- Technical information such as device type, browser, and pages visited.
2. How we use your information
- To confirm, manage, and remind you about bookings and orders.
- To assign a specialist and plan home visits.
- To respond to your questions and provide support.
- To improve our website and services.
- To send offers, only where you have agreed to receive them.
3. Sharing your information
We share information only with service providers who help us operate, such as payment, messaging, and hosting providers, and only as needed to provide our services, or when required by law.
4. Data retention
We keep personal information only for as long as needed for the purposes described in this policy or as required by applicable regulations.
5. Security
We use reasonable technical and organisational measures to protect your information. No online service can be completely secure, so please keep your account details private.
6. Your rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time.
7. Cookies
We use essential cookies to keep the website working, for example to remember your language and cart. You can control cookies in your browser settings.
8. Changes to this policy
We may update this policy from time to time. The updated version will be published on this page.
9. Contact us
For privacy questions or requests, please contact us through the Contact page.